Refund policy
Refund Policy – CAMBOTTLE
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, the item must be in the same condition as when you received it – unused, with all original tags and packaging intact. You'll also need a receipt or proof of purchase.
How to Make a Return
To start a return, please contact our customer service team at info@cambottle.com.
Once your return request has been approved, we'll send you a return label along with detailed instructions on how and where to send your package.
Please note that items sent back to us without first requesting a return will not be accepted.
Return Address
CAMBOTTLE
c/o Returns Department
Fridstadsgatan 6B
633 45 Eskilstuna
Sweden
(Note: This address is for returns only – no personal service is available.)
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong product, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, such as custom or personalized products, gift cards, or items purchased on sale/clearance.
Please contact us if you have any questions or concerns about a specific item.
Exchanges
The fastest way to get the item you want is to return the one you have, and once the return is approved, make a new purchase of the desired item.
Refunds
Once we've received and inspected your return, we'll let you know whether the refund has been approved.
If approved, you'll automatically be refunded to your original payment method.
Please remember it may take some time for your bank or card issuer to process and post the refund.
Contact
For questions regarding returns or refunds, please contact us at:
📧 info@cambottle.com