Refund policy

Refund Policy – CAMBOTTLE

Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it – unused, with all original tags and packaging intact. You will also need to provide a receipt or proof of purchase.

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How to Make a Return

To start a return, please contact our customer service team at info@cambottle.com.
Once your return request has been approved, we will send you a return label along with detailed instructions on how and where to send your package.

Please note that items sent back to us without first requesting a return will not be accepted.

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Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong product, so that we can evaluate the issue and make it right.

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Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as custom or personalized products, gift cards, or items purchased on sale/clearance.
Please contact us if you have questions or concerns about a specific item.

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Exchanges

The fastest way to get the item you want is to return the one you have, and once the return is approved, make a new purchase for the desired item.

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Refunds

Once we have received and inspected your return, we will notify you whether your refund has been approved.
If approved, you will automatically be refunded to your original payment method.

Please remember that it may take some time for your bank or card issuer to process and post the refund.

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Contact

For questions regarding returns or refunds, please contact us at:
📧 info@cambottle.com